Setting up a new Salesforce Connection despite having an existing one

I have an existing salesforce connector in my environment but when I try to add a new connection it does not let me do so.

I get redirected to the same connection after clicking on "New Connection". Please see below.



Comments

  • Arlene
    edited March 2023

    Hi there,

    To create a new Salesforce connection, you must log out of Salesforce in your current browser session. Symon sends an OAuth request to Salesforce, so if you are already authenticated in a current session, it recognizes that and proceeds to show the available Salesforce objects in that connection. Alternatively, you can try to create the connection through an incognito window, and it should ask you to log into your Salesforce account.