How can we get the IP addresses Symon uses to connect to our system?

Ali
Ali
in Import and connections

Our SQL Server is only authorized to allow incoming connections from whitelisted IP addresses. How can we get the IP addresses Symon uses to connect to our system?

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  • Ron
    Ron

    Symon.AI is hosted on AWS Cloud, meaning the IP address used to connect to a database can change dynamically. This is due to AWS assigning a new IP address to an instance when it is stopped or restarted, or if the underlying infrastructure experiences any change.

    We understand this could make IP whitelisting challenging. If you require more secure options, we can explore flat file integrations via SFTP or Amazon S3.

    If you have 15 minutes to spare, we'd love to discuss your security concerns and find ways to access your environment. You can schedule a call with us at https://calendly.com/symon-ai/symon-ai-demo.

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